tibaj's Commitment to Responsible Gaming
tibaj is always by your side for a safe and enjoyable experience — keep your gaming in check with deposit limits, time-outs, and self-exclusion.
Keep Gaming a Source of Enjoyment
tibaj believes online betting and casino games should be an entertaining experience — not a source of stress or financial hardship. We place the highest importance on the wellbeing and mental health of every one of our players.
When gambling stops being enjoyable and instead causes anxiety, debt, or family problems, it is a sign of problem gambling developing. tibaj does not want to see you go down that path.
On this page you will learn how to keep your gaming habits healthy and controlled, and which tools and services tibaj has ready to help you.
Remember: tibaj is for people aged 21 and above only. Accounts are not activated without age verification. Access by minors is strictly prohibited.
Important to keep in mind: There is no guarantee of winning in gambling. Only spend money that you can afford to lose without it affecting your daily life.
Recognise the Signs of Problem Gambling
If any of the following situations apply to you, please seek help.
Using money set aside for essential expenses on gambling, or playing with borrowed money.
Returning to gambling repeatedly to try to win back money you have lost.
Withdrawing from family, friends, or professional responsibilities because of gambling.
Wanting to stop but being unable to control yourself.
Concealing your gambling habits and spending from family or loved ones.
Feeling irritable, restless, or depressed when you are unable to gamble.
Ways to Stay Safe at tibaj
tibaj provides several practical tools so you can set your own gaming limits.
Set a Deposit Limit
Set your own limit on how much money you deposit per day, per week, or per month. Once a limit is set it takes some time to come into effect, but to increase it you must wait at least 7 days.
Time-Out Feature
If you want to take a break, take a time-out ranging from 24 hours to 6 weeks. During this period your account will be temporarily suspended and no betting or deposits will be possible.
Self-Exclusion
If you feel you need a long-term break, choose self-exclusion. Your account can be closed for anywhere between 6 months and 5 years. This option cannot easily be reversed.
21+ Age Confirmation
tibaj strictly prohibits participation by anyone under 21. Age is verified when opening an account and before withdrawals. If an account is being operated on behalf of a minor, it will be closed immediately.
Set a Loss Limit
Decide in advance the maximum amount you can afford to lose within a given period. Once the limit is reached, the system will automatically alert you and prevent further betting.
24/7 Support Team
Problems can come at any time. tibaj's live chat and email support are active around the clock. Speak in Bengali — our team is here for you.
How to Set Limits
Log in to your tibaj account and follow the steps below. The support team will help with any issues.
Log in to your account
Go to the tibaj Login page and sign in with your username and password.
Open Account Settings
Click your profile icon in the top right and go to the "Responsible Gaming" section.
Choose the limit you want
Pick whichever you need — deposit limit, loss limit, time-out, or self-exclusion.
Confirm
Confirm the change. Some changes take effect immediately; others become active after a review.
Get help from support
If you have any trouble with the settings or want to request that your account be closed directly, contact us via live chat.
The Golden Rules of Responsible Gaming
Following these guidelines will keep your experience at tibaj positive at all times.
- Set a budget in advance and never go beyond it.
- Do not place larger bets to try to recover money you have lost.
- Never play when you are emotionally unstable or under the influence of alcohol.
- Never treat gambling as a source of income.
- Take regular breaks — rest for at least a few minutes every hour.
- Set a time limit for your gaming sessions in advance and stick to it.
- Talk openly with your family — keeping it secret is a warning sign.
- If you feel uncomfortable, contact tibaj support right away.
Protecting Minors
If there are children or teenagers in your home, take some precautions to prevent them from accessing online gambling platforms.
- Password-protect your computer or phone so children cannot access your account.
- Use parental control software on your devices.
- Never share your tibaj account login details with anyone.
- Always log out after you finish playing.
- There are no exceptions to age verification — no one under 21 can ever play at tibaj.
If You Have a Problem, Contact Us Right Away
tibaj's support team is by your side seven days a week, twenty-four hours a day. Tell us about your gaming problem or ask any question — we will help you in Bengali.
Direct Support
Send a message via the site's live chat for immediate assistance — available 24/7.
[email protected] — write to us by email for more detailed issues.
Support is available in both Bengali and English.
Quick Actions
If you are having trouble controlling your gaming, take these steps right now:
- Contact tibaj live chat to request a temporary account suspension.
- Go to Account Settings and lower your deposit limit.
- Talk to a trusted family member or friend.
- Email [email protected] to request self-exclusion.
Learn More About Responsible Gambling
Is gambling entertainment or addiction?
Online casinos and sports betting are a healthy form of entertainment for millions of people. When someone plays within a set budget, without stress, and takes results in their stride — it is simply entertainment. Problems begin when gaming overshadows other areas of life.
tibaj wants all players to stay within the bounds of entertainment. To that end, we are always here with clear information, effective tools, and compassionate support.
Why deposit limits matter
Setting a deposit limit means protecting yourself in advance. It is not a sign of weakness — it is proof of a responsible mindset. The minimum deposit at tibaj is ৳500, and you can lower this limit further whenever you choose. Lowering the limit takes effect immediately, but a request to increase it will only be actioned after at least 7 days — this waiting period is intentional, to prevent limits from being raised on a momentary impulse.
Self-exclusion: a courageous decision
If you feel that gaming is having a negative impact on your life and you cannot stop on your own, self-exclusion is the most effective step. Using this feature you can disconnect yourself from all tibaj services for anywhere between 6 months and 5 years. During this period your account cannot be reactivated and you will not receive any promotional emails. To request self-exclusion, write directly to [email protected].
The role of family members
Often a family member is the first to notice that there is a problem. If you think someone close to you is developing a gambling problem, speak to them with empathy rather than criticism. tibaj's support team can also assist family members — talk to us about how to help a loved one.
tibaj's responsibility
tibaj is not just a gaming platform — we are mindful of our players' long-term wellbeing. We operate a platform secured by SSL encryption, ensure fair play, and take active steps when problem gambling patterns are identified. Our goal is to create an environment where every player feels safe.